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About Us

Pauling Blue Fire Diamonds has been in the business of selling fine jewelry in Carlsbad and San Diego for over 70 years. Whether you visit our store or our internet site you will be pleased to find the same great service from our caring sales associates.

We feature our own custom designs; and our in-house Master Jeweler/Platinumsmith is always ready to perform repairs or create beautiful and unique pieces of jewelry.

Pauling also manufactures high quality 14kt military insignia jewelry for our friends in the Military community! The insignia jewelry featured on our site is only available in our store in Carlsbad, California, and on this web site.

Hours:

Sunday: 10:00-6:30
Monday-Thursday: 10:00-7:30
Friday: 10:00-8:00
Saturday: 10:00-7:30

**Holiday hours may differ
 

Contact US:

By email:
Business email address: service@pauling.com

By standard mail:
Pauling Blue Fire Diamonds
5620 Paseo Del Norte Suite 105c
Carlsbad, California, 92008

By phone:
(760) 804-9899

Shipping Info:

Several Shipping Options are available:

Federal Express 3 day service (48 States): $16.95
Federal Express 2 Day service (48 States): $21.95
Express Mail (50 States)$28.00
Express Mail to Canada, Guam, Puerto Rico $39.00

All items are insured and traceable.

All items must be delivered to a physical address (no P.O. Boxes).

Orders received after 2:00 PM Pacific Standard Time will be processed the following business day.

When counting the number of days for shipping please remember: The first day is the day after you receive your shipping confirmation. Please only count business days (no Saturdays and Sundays).

**Saturday delivery is available upon request for an additional charge of $10.00.

Orders/ Returns:

Transactions are handled over a secure server.

Delivery for in-stock watches will be according to shipment method chosen. Please allow 2-6 weeks for delivery of jewelry items.

Merchandise may be returned for a refund in the same form as the payment, (less shipping and insurance), subject to the following:

1. A return authorization, (RA#), must be obtained by email and displayed on the return shipping label and original invoice of the package.

2. Returns are accepted within ten days of receipt of merchandise by the purchaser. Late returns will be refused.

3. Returned watches must be in NEW, UNUSED, AND UNWORN CONDITION, WITH ALL ORIGINAL PACKAGING MATERIALS, UNUSED WARRANTY CARDS, and INSTRUCTION BOOKLETS. NEW and UNUSED means that there may be NO MARKS ON THE WATCH, NOR ANY WEAR ON ANY TAGS (SUCH AS HOLOGRAM OR SHIPPING TAGS) ON THE BACKS OF THE WATCH CASES. We do not sell used watches and will not accept a watch with any indication that the watch was worn.

4. Watches with initial defects, (within 30 days of purchase), may be returned for immediate replacement if the item is in our stock, (email for an RA#). Otherwise the watch may be returned to Citizen under the five year warranty.

Merchandise must be sent Postage Prepaid, UPS Prepaid or Federal Express Prepaid, and Insured for the full purchase price of the merchandise.

SPECIAL ORDERS ARE NON-RETURNABLE.

Privacy Policy:

Pauling Blue Fire Diamonds

Our Commitment To Your Privacy

Your privacy is important to us. We are the sole owners of the information collected on this site. The information collected will not be sold, rented, or given to any third parties.

The information collected is used to fill your order, and it may also be used to contact you if there is anything additional needed to complete your order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Our Commitment To The Security of Your Data

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way.

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Contact Us

Phone: (760) 804-9899 Email: service@pauling.com